Tee is not for emergency medical or mental health needs.
- If you’re in a mental health crisis, call or text the Suicide and Crisis Lifeline at 988, or reach the Crisis Text Line by texting HOME to 741741.
- If you’re experiencing a medical emergency, immediately call 911 (in the US) or 999 (in the UK), or go to your local emergency room.
While Tee does not offer emergency care, it includes safety guardrails designed to help identify potential crisis risk and direct users to appropriate resources when needed:
- Pre-session screening: Before using the AI mental health guide, users complete a self-harm screening assessment. If a user indicates they may be in crisis, they may be blocked from using Tee and shown emergency resources.
- Real-time risk detection and escalation: During a session, Tee uses proprietary algorithms to monitor for signs of acute risk. If severe risk is detected, Tee may lock the chat, alert a human supervising clinician, and refer the user to crisis care resources.